Privacy Policy

Information You Provide to Us

We may collect information that you voluntarily provide to us when you use our website, request information, submit an inquiry, request a quote, purchase a product, communicate with us, or use other website services.

This information may include:

• Name
• Mailing or billing address
• Telephone number
• Email address
• Vehicle information
• Purchase or inquiry information
• Information contained in messages or forms you submit to us
• Other information you voluntarily provide

Automatically Collected Website Information

When you visit our website, our website, hosting systems, and service providers may automatically receive limited technical information necessary to operate, secure, monitor, and improve the website.

This information may include:

• Internet Protocol (IP) address
• Browser type
• Device type
• Operating system
• Referring and exit pages
• Pages viewed
• Date and time of access
• General website interaction and server-log information

We use this information primarily for website operation, security, troubleshooting, traffic measurement, and website improvement.

Google Analytics

We use Google Analytics to help us understand general website traffic and usage. Google Analytics may collect information such as pages visited, referral sources, browser and device information, approximate geographic information, visit duration, and other website usage information.

We use Google Analytics for website measurement, operational reporting, and improvement of our website. We do not use Google Analytics to create advertising profiles for cross-context behavioral advertising.

Google Analytics may use cookies and similar technologies to provide these measurement services. Information processed through Google Analytics is also subject to Google's applicable terms, privacy practices, and data-processing requirements.

Cookies

Our website uses cookies and similar technologies to support normal website functionality. A cookie is a small data file stored by your browser that can help a website remember information about your visit.

Cookies may be used for purposes such as:

• Maintaining website sessions
• Shopping cart functionality
• Remembering website preferences
• Security and fraud prevention
• Website performance
• General traffic and usage measurement through Google Analytics

You can configure your browser to block, restrict, or delete cookies. Disabling certain cookies may cause portions of the website, shopping cart, forms, or other interactive features to function improperly.

How We Use Information

We may use information collected through the website to:

• Respond to inquiries and requests
• Provide requested products or services
• Prepare quotes and communicate about vehicle or product inquiries
• Process and support transactions
• Provide customer service
• Operate, maintain, secure, and improve our website
• Measure website performance and general traffic
• Prevent fraud, abuse, and unauthorized activity
• Maintain business records
• Comply with applicable legal requirements

Sale and Sharing of Personal Information

We may, however, disclose limited information to companies that provide services to Poway Powersports when reasonably necessary for them to perform those services. These companies may include website hosting providers, technology providers, website analytics providers such as Google Analytics, payment processors, communication providers, security providers, and other vendors that support our business operations.

These service providers receive information only as reasonably necessary to perform services for or on behalf of Poway Powersports and are not authorized by us to use customer information for their own independent marketing purposes.

Payment and Transaction Providers

Certain transactions may be processed by banks, credit card processors, payment platforms, financing providers, or other transaction service providers. Information necessary to complete a transaction may be provided directly to or processed by those providers.

Those providers may maintain their own privacy policies and legal obligations relating to information processed through their systems.

Required Legal Disclosures

Poway Powersports may disclose information when we reasonably believe disclosure is required by applicable law, regulation, subpoena, court order, legal process, or a lawful request from a government or law-enforcement authority.

We may also disclose information when reasonably necessary to:

• Protect the rights or property of Poway Powersports
• Protect our customers or other individuals
• Investigate suspected fraud or unlawful activity
• Protect the security or integrity of our systems
• Enforce applicable agreements or policies

Information Security

Poway Powersports uses commercially reasonable administrative, technical, and physical safeguards designed to protect information under our control from unauthorized access, disclosure, alteration, misuse, or destruction.

No website, network, transmission method, or electronic storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security of information transmitted to or maintained by us.

Security Incidents

If information under our control is compromised as a result of a security incident, Poway Powersports will take reasonable steps to investigate the incident and will provide notifications when required by applicable law.

Email and Communications

We make reasonable efforts to process unsubscribe requests for optional communications.

Certain communications relating to transactions, purchases, account activity, security, customer-service requests, or other services you requested may still be sent when necessary.

Do Not Track Signals

Some internet browsers offer a traditional "Do Not Track" ("DNT") setting. Because there is not a single universally adopted technical standard governing traditional DNT signals, our website does not currently alter its operation solely in response to a traditional DNT browser setting.

Regardless of a DNT setting, Poway Powersports does not sell personal information or share personal information for cross-context behavioral advertising.

California Privacy Requests

California residents may have certain privacy rights under applicable California law. If you would like to ask a question about information we maintain about you, request a correction, or submit another privacy-related request, please contact us using the information below.

We may need to verify your identity before processing certain requests. Privacy rights and requirements vary depending on the circumstances and the applicability of particular laws.

Children's Privacy

Our website is intended for a general audience and is not directed to children under 13. We do not knowingly seek to collect personal information from children under 13 through the website.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, business practices, technology, or applicable legal requirements. The "Last Updated" date at the top of this page identifies the most recent revision.

Website Terms & Disclaimer

The content, information, vehicle information, consumer information, product information, and other materials available through this website are provided for general informational purposes.

While Poway Powersports makes reasonable efforts to provide accurate information, website content may contain errors, omissions, outdated information, or information that changes without notice.

Before relying on information that is important to a purchase or other decision, please contact Poway Powersports to confirm current pricing, specifications, availability, incentives, fees, and other relevant information.

To the extent permitted by applicable law, use of this website and reliance on website content is at the user's own risk.

Pricing & Vehicle Availability

Unless otherwise stated, advertised major-unit prices do not include applicable government fees and taxes, registration and licensing fees, manufacturer-charged freight, finance charges, dealer document processing charges, electronic filing charges, or other charges required or permitted by law.

Advertised sale prices may include applicable manufacturer incentives and rebates for which the advertised offer is intended.

Our online showroom may display vehicles, models, colors, or configurations offered by the manufacturers we represent and should not be interpreted as a representation that every displayed model is currently in stock.

Inventory, pricing, incentives, specifications, and availability may change. Please contact Poway Powersports to confirm current availability and pricing before making a purchase decision.

Additional costs or different pricing may apply to rare, collectible, specialty, or otherwise unique major units that are not advertised on the website.

California Proposition 65 Warning

Terms of Use – Poway Powersports Chatbot

The Poway Powersports chatbot ("Chatbot") is provided for general informational and customer-support purposes. By using the Chatbot, you acknowledge and agree to the following terms.

1. Informational Use Only

The Chatbot is designed to provide general information and customer support. Responses may not reflect real-time inventory, pricing, availability, promotions, manufacturer information, or other changing information.

For current or transaction-specific information, please contact Poway Powersports directly.

2. No Legal, Financial, or Mechanical Advice

Information provided through the Chatbot is not legal, financial, mechanical, tax, or other professional advice and should not be relied upon as a substitute for advice from an appropriately qualified professional.

3. User Responsibility

You are responsible for confirming information that is material to a purchase, repair, financial decision, legal matter, or other important decision before acting on a Chatbot response.

4. Chatbot Privacy and Data Usage

Chatbot conversations may be stored, reviewed, or processed for customer support, quality assurance, security, troubleshooting, and improvement of the service.

Technology service providers supporting the Chatbot may process conversation information on behalf of Poway Powersports as necessary to provide the Chatbot service.

Please do not submit highly sensitive information through the Chatbot, including Social Security numbers, full payment-card numbers, bank-account credentials, passwords, or other confidential authentication information.

Additional information regarding our handling of personal information is provided in the Privacy Policy above.

5. Modifications and Availability

Poway Powersports may modify, suspend, limit, or discontinue the Chatbot or any portion of its functionality at any time.

6. Misuse

Users may not use the Chatbot for unlawful activity, spam, interference with the website, attempts to gain unauthorized system access, or other abusive or disruptive activity.

Poway Powersports may restrict or terminate access to the Chatbot in response to misuse.

7. Arbitration Agreement

By using the Chatbot, you agree that disputes, claims, or controversies arising out of or relating to your use of the Chatbot or these Chatbot Terms of Use shall be resolved through final and binding arbitration.

Arbitration shall be administered by the American Arbitration Association (AAA) in accordance with the applicable AAA rules. Arbitration will take place in San Diego County, California, unless otherwise required by applicable law.

Each party shall bear its own legal fees and costs unless otherwise required by applicable law or determined by the arbitrator.

To the extent permitted by applicable law, you waive the right to a jury trial and to participate in a class action or class arbitration with respect to disputes covered by this arbitration provision.

Website Accessibility Statement

At PowayPowersports.com and AllAmericanKTM.com, we are committed to providing websites that are accessible and usable by the widest possible audience.

We continually work to improve the usability and accessibility of our websites. As part of that effort, we strive to follow recognized accessibility practices and use the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA as an accessibility reference.

Need Help Accessing Our Website?

If you experience difficulty accessing content, completing a transaction, or navigating either of our websites, please contact us so that we can assist you.

• Phone: (858) 842-4866
• Email: info@powaypowersports.com
• All American KTM Email: josh@allamericanktm.com

When contacting us about an accessibility issue, please let us know which page or function is causing difficulty and, if possible, what assistive technology or browser you are using. We will make reasonable efforts to provide the information, product, or service through an accessible alternative.

Third-Party Content

Our websites may contain links, applications, widgets, payment services, manufacturer content, or other materials provided by third parties. Poway Powersports does not control all aspects of third-party websites or technology, but we encourage our service providers to provide accessible experiences.

Ongoing Accessibility Efforts

Accessibility is an ongoing effort. We periodically review our website content, functionality, and customer feedback to identify opportunities for improvement.

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